When Will My Order Ship? How Long Until I Receive It?

Quick Answer

NOTE: Pre-orders will not be shipped until Launch Day August 16, 2025 starting at 9am ET.

Processing: 48-72 hours to pack and ship from our warehouse
U.S. delivery: Up to 14 business days after shipping
International: 3-4 weeks after shipping

We know you can't wait to get your hands on your order! We are working around the clock to get it to you as fast as humanly possible. Here's what you need to know about delivery timing:

• Processing: 48-72 hours for your order to get packed and leave our warehouse
• U.S. orders: Up to 14 business days to arrive once shipped
• Canada/Australia orders: Please allow up to 3-4 weeks to receive your order

A few other things that might help:

• You'll get tracking info once your package actually leaves our warehouse
• For orders placed within 24 hours, shipment info won't be available until it leaves the warehouse
• You can check your shipping status on your Shopify order page or through the link we emailed you

That being said, we have a gazillion orders to physically pack and ship. Thank you for being patient with us as we work 24 hours a day between 3 warehouses to get everything to you.

Thanks again, we are so thrilled that you're a part of Mozination!

Full Order Shipping Timeline and Details

Order Processing Timeline

Step 1: Order Confirmation (Immediate)

• You receive order confirmation email with order number
• Order enters our fulfillment queue
• No tracking information available yet

Step 2: Warehouse Processing (48-72 Hours)

• Order gets picked, packed, and prepared for shipping
• Works across 3 warehouses running 24/7
• High volume may extend processing to 72 hours

Step 3: Shipment (After Processing)

• Package leaves warehouse with tracking number
• You get tracking information emailed to you automatically
• Delivery timeline begins

Delivery Times by Location

🇺🇸 United States

Timeline: Up to 14 business days after shipping
Tracking: Full tracking available through all carriers

🌎 International

Timeline: 3-4 weeks after shipping
Tracking: Sent to your email when the order leaves the warehouse

Tracking Your Order

When Tracking Becomes Available

• After warehouse processing: 48-72 hours minimum
• Recent orders (under 24 hours): No tracking yet - this is normal
• Tracking email: Sent automatically when package ships

How to Check Order Status

Option 1: Email Link

• Check your order confirmation email
• Click "Track your order" or similar link
• View real-time status updates

Option 2: Shopify Order Page

• Use the order status link from your confirmation email
• Log into your account at shop.acquisition.com
• View tracking information once available

Option 3: Carrier Websites

• Use tracking number on carrier's website
• Get detailed delivery updates
• Set delivery preferences if available

What to Expect

First 24-48 Hours

• ✅ Order confirmation received
• ❌ No tracking information yet (normal)
• ❌ No shipping updates (normal)

48-72 Hours After Ordering

• ✅ Order likely shipped or shipping soon
• ✅ Tracking number should be available
• ✅ Can check order status online

After Shipping

• ✅ Regular tracking updates
• ✅ Estimated delivery date provided
• ✅ Package en route to your address

Current Volume Impact

Why processing takes 48-72 hours:

• We're processing a ton of orders
• Our 3 warehouses are running at maximum capacity
• The team is working 24/7 to minimize delays
• We're still prioritizing accuracy over speed

What we're doing:

• Round-the-clock warehouse operations
• Multiple fulfillment centers for faster processing
• Priority processing for time-sensitive orders

Need Help?

When to Contact Support

• More than 5 business days since ordering with no tracking number yet
• Package marked delivered but not received
• Incorrect tracking information or shipping address

How to Get Help

Email: [email protected]
Subject line: Shipping Question - [Your Order Number]
Include: Order number, shipping address, and specific issue

Self-Service Options

• Order FAQ - Common shipping questions
• Carrier websites - Direct tracking and delivery options
• Order status page - Real-time updates when available

Important Notes

• Processing cannot be expedited due to high volume
• Shipping speed depends on carrier and your location
• International orders may require customs clearance
• Address changes only possible within 4 hours of ordering

We're working around the clock to get your order to you as quickly as possible. Thanks for being patient and being part of Mozination! 💸

My Package Was Delivered to the Wrong Address/Stolen/Undelivered

Quick Answer

We'll send a replacement at no charge. Contact support with your order details and we'll get a new package sent within 48-72 hours. One replacement per order is our policy.

What We Need From You

To process your replacement order, please contact support with these details:

Required Information

📧 Email address - Where you received your order confirmation
🔢 Order ID - Found in your Shopify order confirmation email
🏠 Shipping address - The address you provided for this order
📝 Brief description - What happened (wrong address/stolen/never arrived)

Where to Find Your Order ID

• Order confirmation email from [email protected]
• Subject line: "Order # confirmed"
• Format: Usually starts with # followed by numbers
• Order status page: Use the "View your order" link from your email

What We'll Do to Help

Our Replacement Process

✅ Send 1 replacement per order - No charge to you
✅ New tracking number - Within 72 hours of your request
✅ Address verification - We'll confirm shipping details before sending

Timeline Expectations

• Response time: Within 1-3 business days of your request
• Processing: 48-72 hours to ship replacement after detailed are confirmed
• Delivery: Standard shipping times apply (up to 14 days U.S.)

Important Policy Details

One Replacement Per Order

We can send one replacement per unique order

• This policy exists due to high order volume
• If your replacement also has delivery issues, we cannot send another free copy
• After one replacement, additional purchases would be at regular price

Address Accuracy Is Critical

Double-check your shipping address when requesting replacement

• Verify spelling, apartment numbers, and zip codes
• Confirm address with someone at the delivery location
• Consider using a work address if home delivery is problematic

What Qualifies for Replacement

✅ Package delivered to wrong address (verified by tracking)
✅ Package stolen from delivery location (marked delivered but not received)
✅ Package undelivered (lost by carrier, returned to sender)
✅ Package damaged during shipping (send us a photo of the damaged package)

How to Contact Support

Email Support (Recommended)

Email: [email protected]
Subject line: "Delivery Issue - Replacement Needed - Order #[Your Order Number]"

Include in your email:

• Email address used for order
• Complete order ID number
• Current shipping address
• Clear description of the delivery problem
• Any relevant tracking information

Live Chat

Available at: shop.acquisition.com
Best for: Quick questions and immediate assistance
Have ready: Same information listed above

Prevention Tips for Future Orders

Secure Delivery Options

• Use work address if home isn't secure during business hours
• Add delivery instructions for specific location preferences
• Require signature for high-value orders (contact carrier)
• Install security camera or doorbell cam for package protection

Address Best Practices

• Double-check spelling of street names and numbers
• Include apartment/unit numbers clearly
• Use standardized abbreviations (St., Ave., Apt.)
• Verify zip code matches your address exactly

Stay Informed

• Track packages actively using provided tracking numbers
• Set delivery alerts through carrier websites/apps
• Communicate with neighbors about expected deliveries
• Report suspicious activity in your area to local authorities

What Happens After You Contact Us

Step 1: Verification (Within 1-3 Business Days)

• We review your order and tracking information
• Confirm delivery issue with carrier if needed
• Verify replacement eligibility

Step 2: Replacement Processing (48-72 Hours)

• New order created
• Fresh tracking number generated
• Shipping confirmation sent to your email

Step 3: Delivery (Standard Timeline)

• Package ships with new tracking information
• Standard delivery times apply
• You'll receive all the same items from your original order

Frequently Asked Questions

What if I made a mistake with my address? If you send us the address correction information before your order has been fulfilled, we'll still send a replacement to the correct address. If your order has already been fulfilled we cannot make further cahnges to it, and we ask that you please use your tracking information page to engage directly with the carrier.

Can I change the shipping address for the replacement?
Yes, we can ship the replacement to a different address if needed for security.

What if my replacement is also stolen/lost?
Unfortunately, we can only provide one replacement per order due to our policy limits. 

Will this affect future orders?
No, delivery issues don't impact your ability to place new orders with us.

Ready to Request Your Replacement?

Email us now: [email protected]

Remember to include:

• Email address from order
• Order ID number
• Shipping address
• Description of delivery issue

We'll get your replacement processed and shipped as quickly as possible! 💸

We know delivery issues are frustrating, but we're here to make it right. Thanks for being part of Mozination!

I Haven't Received My Tracking Number - Where Is My Order?

Quick Answer

Tracking numbers are sent 48-72 hours after ordering. 

If you haven't received yours yet, it's likely still being processed in our warehouse. Follow the steps below to check for tracking emails or to determine if you need to wait longer.

Expected Timeline

When You'll Get Tracking Information

• 0-48 hours: Order processing (no tracking yet - this is normal)
• 48-72 hours: Tracking number assigned and emailed to you
• 72+ hours: Contact support if no tracking received

Why the Delay?

• High order volume requires 48-72 hours for processing
• Tracking numbers only generate when packages actually leave the warehouse
• Orders are processed across 3 warehouses running 24/7

Step-by-Step: Find Your Tracking Email

Step 1: Search Your Email Thoroughly

✔️ Log into your email provider

✉️ Search "All Mail" (including Spam, Trash, and Junk folders)

🔎 Search for emails from: [email protected]

Step 2: Look for Order Confirmation Email

📧 Subject line: "Order # confirmed" 

🟪 Action: Click the purple "View your order" button

📄 Result: Opens your Order Confirmation page

Step 3: Check for Shipping Notification

📧 Subject line: "A shipment from order # is on the way"

🟪 Action: Click the purple "View your Order" button
📄 Result: Shows tracking number and current shipping status

Step 4: Check Order Status Page

• Use the link from your original order confirmation email
• Look for tracking information in the order details
• If no tracking shown, your order is still being processed

What Emails to Look For

Order Confirmation Email (Immediate)

From: [email protected]
Subject: "Order # confirmed"
Contains: Order details, shipping address, payment confirmation
Action: Save this email - contains your order status link

Shipping Notification Email (48-72 Hours Later)

From: [email protected]
Subject: "A shipment from order # is on the way"
Contains: Tracking number, carrier information, estimated delivery
Action: Click purple "View your Order" box for full tracking details

Troubleshooting Checklist

✅ Check All Email Folders

• Primary inbox
• Spam/Junk folder
• Trash/Deleted items
• Promotions tab (Gmail)
• All mail search

✅ Verify Email Address

• Use the same email address from your order
• Check for typos in your original order
• Try searching for "Acquisition" or "Shopify"

✅ Check Timing

• Less than 48 hours: Too early for tracking (normal)
• 48-72 hours: Should have tracking by now
• More than 72 hours: Contact support for investigation

Still Can't Find Your Tracking Number?

If Ordered Within 72 Hours

Wait it out - your order is likely still being processed and packed in our warehouse. Check again after the 72-hour mark.

If Ordered More Than 72 Hours Ago

Contact support immediately - there may be an issue with your order that needs investigation.

How do I contact support?

Email: [email protected]
Live Chat: Available on shop.acquisition.com
Subject line: "Missing Tracking Number - Order #[Your Order Number]"

Include in your message:

• Order number (from confirmation email)
• Email address used for the order
• Date you placed the order
• Confirmation that you've checked all email folders

Alternative Ways to Check Order Status

Shopify Order Page

• Use the "View your order" link from your confirmation email
• Log into shop.acquisition.com with your email
• Check order status directly without waiting for tracking emails

Shop App

• Download the Shop app on your phone
• Enter your email address
• Automatically tracks all Shopify orders

What Happens Next

Once Tracking Is Assigned

• Automatic email with tracking number
• Real-time updates on package location
• Estimated delivery date provided
• Ability to set delivery preferences with carrier

Typical Delivery Timeline

• U.S. orders: Up to 14 business days after shipping
• Canada/Australia/EU: 3-4 weeks after shipping
• Processing time: 48-72 hours before shipping begins

Important Reminders

• Tracking emails may go to spam - always check junk folders first
• Recent orders won't have tracking yet - wait 72 hours before contacting support
• Save your order confirmation email - contains important order status links
• Multiple shipments possible - VIPs and bundle orders may ship separately

Having trouble with any of these steps? We're here to help! Contact [email protected] and we'll track down your order.

Getting Your Invoice or Receipt PDF

Quick Answer

Your Shopify order confirmation email serves as your official receipt for your order purchase. For business expense tracking, you can print this email to PDF.

Your Order Confirmation = Your Receipt

When you purchased your copy of $100M Money Models, Shopify automatically sent you an order confirmation email. This email is your official receipt and contains all the info you need:

• Purchase date and time
• Items ordered
• Total amount paid
• Payment method used
• Order number
• Billing information

Need a PDF for Business Expenses?

If you're a business owner who needs to track this as a business expense, here's what to do:

Option 1: Print Email to PDF

1. Open your order confirmation email
2. Select "Print" from your browser or email client
3. Choose "Save as PDF" instead of printing to paper
4. Save the PDF with a clear filename (example: "Hormozi_MoneyModels_Receipt_[Order#].pdf")

Option 2: Screenshot Method

• Take a screenshot of your order confirmation email
• Save as an image file for your expense tracking

Can't Find Your Order Confirmation?

Check these locations:

• Primary inbox (search for "Order confirmation" or "Acquisition.com")
• Spam/junk folder
• Promotions tab (if using Gmail)

Still can't find it? 

Our support team can resend your order confirmation. Just reach out to us with:

• Your name
• Email address used for purchase
• Approximate purchase date
• Order Number (if available)

Questions?

Contact our support team at [email protected] or check out our FAQs page.

Remember: Your order confirmation email contains everything needed for most business expense tracking. Keep it safe! 💸

International Book Orders: How to Purchase Outside the U.S.

Quick Answer

Yes, we ship internationally! 

We deliver Alex Hormozi's books to customers in the EU, Canada, Australia, and the U.S., plus many additional countries. You can see the list of countries we deliver to on the checkout page.

Where We Ship

Primary Shipping Regions

• Algeria
• Argentina
• Australia
• Austria
• Belgium
• Brazil
• Bulgaria
• Canada
• China
• Colombia
• Croatia
• Cyprus
• Czechia
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hong Kong SAR
• Hungary
• India
• Ireland
• Israel
• Italy
• Japan
• Kuwait
• Latvia
• Lithuania
• Luxembourg
• Malta
• Mexico
• Morocco
• Netherlands
• New Zealand
• Norway
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• South Africa
• Spain
• Sweden
• Switzerland
• Taiwan
• Thailand
• United Arab Emirates
• United Kingdom
• United States

How to Order Internationally

Step 1: Check Availability

1. Visit our book store at go.acq.com 
2. Add your desired book to cart
3. Proceed to checkout
4. Enter your shipping address to confirm delivery availability

Step 2: Alternative Options

If your country isn't supported don't worry, you can choose to purchase your copy on Amazon shortly after launch day:

• Order directly from Amazon.com (available globally)
• Check local Amazon stores in your region
• There will also be Digital versions available through Amazon, Apple Books, Google Books, and Kobo

Important Shipping Information

Delivery Times

• U.S. orders: Up to 14 business days
• Canada/Australia: 3-4 weeks
• Other international: 3-4 weeks (varies by location)

Pricing

• International shipping costs calculated at checkout
• Duties and taxes may apply based on your country's regulations
• Final costs displayed before payment confirmation

Order Policy for International Customers

Please note: Due to high launch volume, we cannot:

• Cancel fulfilled or processed orders
• Process refunds or returns (for damages, contact support)
• Modify shipping addresses after order processing

Double-check your shipping information before completing your purchase to ensure delivery.

We're pumped to get Alex's latest book into the hands of entrepreneurs worldwide! Thanks for being part of the mission to make real business education accessible to everyone. 💪

📚 How to Redeem Multiple Books at Once

🎯 Quick Overview

If you've purchased one of our multi-book packages, you'll receive a Redemption Code that allows you to order additional copies of $100M Money Models. 

To redeem multiple books at once and save on shipping, our Support Team is here to help!

📦 Which Packages Include Redemption Codes?

1 Book + 15 Book Bundle

• 15 additional book redemption codes

$100M® Bundle

• 199 additional book redemption codes

ACQ Scale Advisory

• 800 additional book redemption code

⏰ When Will I Receive My Redemption Code?

Your Redemption Code(s) will be sent to your email within 24 hours of:

• Your purchase date (for orders placed after August 16, 2025)
• Launch day (August 16, 2025) for pre-orders placed before the launch

🚀 How to Redeem Multiple Books (Bulk Orders)

⚠️ Important: Contact Support for Multiple Books

If you want to redeem more than one book at a time, you'll need to contact Support.

📋 Please email us with the following information:

1. 🏠 Your Preferred Mailing Address (where you want the books shipped)
2. 📚 Number of Books you want to redeem
3. 🎫 Your Order Number (from your original purchase)
4. 🔑 Your Redemption Code (received via email)

Once our team has this information, we will process your request and send you a custom invoice for shipping within 3-5 business days. 

💳 Payment & Shipping

💰 Shipping & Handling Costs

• Shipping and handling is billed separately for all redemption orders
• You will receive a shipping invoice from our team after placing your bulk order
• You must pay the shipping invoice to confirm your order and have your books shipped

🚛 Large Orders

• Bulk orders ship with books in boxes of 24 units. 
• If you want to order 199 books, we can send you one invoice that covers the cost of shipping 8 boxes, and 3 single books. You will then receive your order in 8 boxes, with three single books.
• Please be patient with our team as we need to work directly with our warehouse to get these shipped.

🌍 Why Separate Shipping?

We handle shipping separately because we ship to customers all over the world, making it impossible to pre-calculate shipping costs. This system also allows you to:

• Share your redemption code with friends/colleagues
• Let others redeem books directly without you having to handle shipping

👀 How to see how many Redemptions you have left

Our team is working on a programmatic solution for this, but for now, please email support and we will provide you with a quick update on how many books you have left to redeem via code. 

📞 How to Contact Support

💬 Fastest Way: Live Chat

1. Go to shop.acquisition.com
2. Click "Get Help" in the bottom right corner
3. Tell them you need help with bulk book redemption

📧 Email Support

Email us at [email protected]

⭐ Pro Tips

✅ All redemption codes expire August 19, 2026.

✅ You can share your code with friends, colleagues, or communities directly, and they can redeem their own books

❓ Need More Help?

If you have any other questions about your redemption code or bulk orders, don't hesitate to reach out to our Support Team. 

We're here to help!

Remember: We're working around the clock across 3 warehouses to fulfill orders, so please be patient as we get your books to you. 📦✨

$100M Money Model Redemption Code FAQs

🎫 What is a Redemption Code?

Your Redemption Code allows you (and others) to claim free hardcover copies of $100M Money Models. Each code can be used multiple times until all your allocated books are claimed.

These codes are the way that you claim the extra books sold with the Add on +15, $100M® Bundle and the ACQ Scale Advisory launch offers.

📧 How do I get my Redemption Code(s)?

Your code will be sent via email after your purchase is confirmed. Check your inbox (and spam folder) for an email from Acquisition.com.

👥 Can I share my Redemption Code?

Yes! You can share your code with:

• Friends and family 
• Your team members
• Your audience or community 
• Anyone you want to gift a book to

Each person can use your code to get their own hardcover copy.

⏰ How long are Redemption Codes valid?

• Valid for one year from your purchase date 
• Expiration: August 19, 2026 
• After expiration: Unredeemed books will be donated

📚 What books can I redeem?

• ✅ English hardcover copies only of $100M Money Models 

• ✅ Must redeem through: Acquisition.com's Shopify store only

• ❌ Cannot redeem: Audiobooks, translations, or digital formats 

❓ Do I have to use all my codes?

• Nope! We can also donate unused books - just let our support team know.

💰 How much does shipping cost?

• Shipping and handling billed separately for each redeemed book 

• International shipping available to supported countries 

• Bulk orders available to save on shipping costs

📦 Can I order multiple books at once?

Yes! To order in bulk, email our support team at [email protected] with:

• Your Order Email
• Your Order Number
• Your Redemption Code(s)
• The Number of Books you would like
• Your preferred Shipping address

We'll create a custom invoice for bulk shipping costs. Once you pay it, we'll get you your books!

💬 Still have questions?

• Chat: shop.acquisition.com (click "Get Help") • Email: [email protected] 

Can I Change My Shipping Address After Ordering?

🚀 Quick Answer

Yes, but only before your order is processed by our warehouse.

After your order has been fulfilled, it's already packaged and ready to ship to you, so you'll need to work directly with the shipping carrier to redirect your package.

⏰ Address Change Window

✅ Not yet Processed

• We can update your address before it ships from our warehouse
• No additional fees or complications
• Same tracking number with updated delivery location
• Typical Response time: Within 2 hours during business hours

❌ Processed by Warehouse

• Order is locked in and being processed in our warehouse
• Cannot be changed through our system
• Carrier redirection is your only option (see instructions below)

📝 How to Request an Address Change (Unfulfilled Orders)

What Information We Need

Contact [email protected] with:

📧 Email address where you received your order confirmation
🆔 Order ID (found in your Shopify order confirmation email)
🏠 New shipping address (complete address with postal code)
📝 Brief description of why you need the change (optional but helpful)

What Happens Next

1. We update your address in our fulfillment system
2. Confirmation sent via email within 2 business hours
3. Tracking number stays the same when package ships
4. Updated address appears in tracking once shipped

⚠️ Important Notes

• Shopify may still show old address - this is normal, trust the tracking information
• Double-check your new address - we want to get this right the first time
• Act quickly - we prioritize address change requests but need them before fulfillment

📦 After Fulfillment: Carrier Redirection

Your Options with Shipping Carriers

📦 DPS (Domestic Package Services)

• Address change information
• Contact customer service with tracking number
• Request delivery address change
• May include additional fees

📦 FedEx

• Address change information
• Use FedEx Delivery Manager for free address changes
• Must be done before package goes out for delivery
• Online tools available for most changes

📦 USPS

• Package intercept information
• Package Intercept service available for fee
• Must be requested before delivery attempt
• Success depends on package location in system

📦 DHL

• Address change information
• DHL On Demand Delivery service for address changes
• Contact customer service or use online tools
• Fees may apply depending on service level and timing

How to Contact Carriers

1. Find your tracking number in shipping confirmation email
2. Visit carrier website or call customer service
3. Request address change with package details
4. Pay any applicable fees for redirection services

🛡️ Prevention Tips

Before You Order

• Double-check shipping address during checkout
• Verify postal/zip codes are correct
• Include apartment/unit numbers if applicable
• Use work address if you won't be home for delivery

Right After Ordering

• Review your confirmation email immediately
• Check shipping address in order details
• Contact us ASAP if changes needed
• Save your order confirmation for tracking purposes

⚡ Why the Quick Fulfillment Process?

Our Fast Fulfillment Process

• High-speed operations: Processing 1,000,000+ orders across 3 warehouses
• 24/7 fulfillment: Orders move quickly from placement to shipping
• Automated systems: Address changes require manual intervention
• Quality control: Ensures accuracy while maintaining speed

What Happens When You Place Your Order:

1. Order received and enters fulfillment queue
2. Inventory allocated and pulled from shelves
3. Packaging process begins across warehouse locations
4. Shipping labels generated and applied to packages

📞 Contact Information

Unfulfilled Orders (We Can Help)

📧 Email: [email protected]
📋 Subject line: "Address Change Request - Order #[Your Order Number]"
⏱️ Response time: Within 2 hours during business hours
🚨 Priority: Address changes are prioritized for quick resolution

Fulfilled Orders (Carrier Contact Required)

✅ Our recommendation: Contact your shipping carrier directly
🆘 Backup support: We can provide carrier contact information
📊 Success rate: Varies by carrier and package location

❓ Frequently Asked Questions

Q: What if I made a typo in my address?
A: Contact us ASAP and we'll do our best to update your address. If your order has already been fulfilled when you contact us, reach out to your carrier and ask them to correct it.

Q: Can I change from home to work address?
A: Yes, any address change is possible for unfulfilled orders with new address information.

Q: Will my tracking number change?
A: No, tracking numbers stay the same. Only the delivery address updates in the system.

Q: What if the carrier can't redirect my package?
A: In rare cases where redirection fails, contact us for replacement order options (conditions apply).

🚨 Need Help Right Now?

Unfulfilled Orders: Email [email protected] immediately with the required information above.

Fulfilled Orders: Use the carrier links provided to attempt redirection, or contact us for guidance on your specific situation.

⏰ Time is critical for address changes - reach out as soon as possible if you need to update your delivery address! 💸

Returns & Refunds Policy

Quick Answer

No, we cannot process returns or refunds for book orders. This policy applies to all purchases during our launch period due to high order volumes and operational constraints.

Exception: We will replace orders that arrive damaged during shipping. Due to demand, we can only provide one replacement item per damaged order.

Our Return Policy

What We Cannot Do

• Cancel orders after they're placed
• Process refunds for any reason
• Accept returned books due to buyer's remorse
• Modify orders once they enter fulfillment

What We Can Do

• Replace damaged orders that arrive in poor condition
• Resend lost packages (eligibility requirements apply)
• Provide tracking updates for delayed shipments

Why This Policy Exists

We're processing over 1 million orders—that's more books than there are people in Austin, Texas. Our warehouse teams run 24/7 operations to fulfill these orders quickly. Once your order enters our system, it's immediately queued for fulfillment and cannot be pulled back.

If Your Order Arrives Damaged

What Qualifies as Damaged

• Books with torn or missing pages
• Severely bent or crushed covers
• Water damage or staining
• Missing items from your order

How to Request a Replacement

Email us immediately at [email protected] with:

1. Your full name
2. Order number (from your confirmation email)
3. Shipping address used for the original order
4. Photos of the damage (required)
5. Description of the issue

Our Replacement Process

• Response time: 24-48 hours to review your request
• Eligibility review: We'll verify your order details and damage photos
• One replacement per order: We can only send one replacement order
• Processing time: 48-72 hours for replacement orders to ship
• No confirmation email: Replacement orders don't generate new tracking emails

Important Replacement Notes

• US customers: Eligible for free replacement
• International customers (CA/AU/PR): We'll process a refund instead of replacement due to shipping costs
• Address accuracy required: Replacement ships to your original address unless updated with carrier
• One replacement limit: If the replacement is also damaged, we cannot send another

What To Do Instead (For Non-Damaged Orders)

Before Your Book Arrives

Remember why you ordered. You saw something in Alex's content that resonated. That reason hasn't changed.

When Your Book Arrives

1. Read the first chapter within 24 hours
2. Identify 3 actionable ideas you can implement immediately
3. Apply those ideas for one week
4. Measure the results

If You're Still Unsatisfied

After working through the content, if you genuinely feel you gained no value:

• Email us at [email protected]
• Include your order number
• Share what you implemented and why it didn't work
• We'll work with you to find a solution

Alternative Resources

While we can't refund your purchase, you get immediate access to:

• Free audiobook version
• Complete course materials
• 90-day Skool community trial

Important Notes

• Orders ship within 48-72 hours of placement
• Tracking information is sent automatically via email
• International orders may take 3-4 weeks for delivery
• This policy applies to all order sizes and bundles
• Damage claims must be reported within 7 days of delivery

Contact Support

Email: [email protected]
Response time: 24-48 hours during launch period

Before contacting us:

• Review this policy completely
• Check your order status in your confirmation email
• Have photos ready if reporting damage
• Consider the alternative approach outlined above for satisfaction issues

This policy is effective during our launch period and high-volume fulfillment operations.

❌ How do I Cancel My Order?

🎯 Quick Answer

You can cancel your order only before it has been processed by our warehouse. 

Once our warehouse has processed your order, we cannot cancel it as it is already on the way.

⏰ Cancellation Timeline

✅ BEFORE Warehouse Processing

You CAN cancel - Act immediately!

• ⚡ Contact support ASAP with your order number
• 📧 Email: [email protected] with "Cancel Order" in subject line
• 💬 Live Chat: Visit shop.acquisition.com and click "Get Help"
• 📋 What you need: Your order number and email address used for purchase

❌ AFTER Warehouse Processing

You CANNOT cancel - Order is in flight

• 🚫 No cancellations possible: Your order is already being packaged and shipped
• ⚡ Why this happens: Our team processes and ships orders rapidly (within hours)
• 🔒 Policy: No refunds policy applies to all processed orders
• 📦 Alternative options: None - orders cannot be stopped once warehouse begins processing

🚨 URGENT: Time is Critical!

Our warehouse works FAST - orders are typically processed within hours of purchase. To have any chance of cancellation, you must contact support immediately.

📞 How to Request Emergency Cancellation

Option 1: Email Support (Recommended)

1To: [email protected]
2Subject: URGENT - Cancel Order #[Your Order Number]
3Message: Please cancel my order immediately if it hasn't been processed yet.
4Include: Order number and email used for purchase
5

Option 2: Live Chat

1. Go to shop.acquisition.com
2. Click "Get Help" in bottom right corner
3. Type "URGENT CANCELLATION REQUEST"
4. Provide your order number immediately

📋 Our Cancellation Policy

🚫 No Refunds Policy

• Refunds: Not available for processed orders
• Returns: Not currently accepted (contact us if item arrives damaged)
• Exchanges: Not available

⚡ Why This Policy Exists

We prioritize getting orders to customers as quickly as possible. Within hours of purchase:

• Orders are automatically sent to fulfillment centers
• Items are pulled from inventory and allocated
• Packages are prepared for shipping
• Shipping labels are generated and printed

This rapid processing means we cannot stop orders once they have been processed.

⏱️ What to Expect After Cancellation Request

✅ If Your Order Hasn't Been Processed Yet

• Confirmation: Support will confirm cancellation within 2 business hours
• Refund: You'll receive a full refund to your original payment method
• Timeline: Refund processing takes 3-5 business days depending on your bank

❌ If Your Order Has Already Been Processed

• No cancellation possible: Order is already in fulfillment pipeline
• No exceptions: Operational requirements prevent any changes once processing begins
• Your order will ship: You'll receive tracking information when it ships

📦 What If My Order is Already Processed?

Unfortunately, we cannot cancel processed orders. Here's what we recommend instead:

💡 Consider This Perspective

Don't quit on your order before it arrives! Remember, you cannot lose if you don't quit.

• 📚 Give the content a chance: Review materials when they arrive
• 💼 Apply the concepts: Create actionable ideas from the book
• 🚀 Follow through: Many entrepreneurs find unexpected value once they engage

🔍 Finding Your Order Number

Your order number starts with # and is located in:

• Confirmation email from [email protected]
• Subject line of your order confirmation
• Shopify order status link
• Top right corner of your confirmation email

📞 Contact Information

🚨 For Urgent Cancellations

• Email: [email protected] (Subject: "URGENT - Cancel Order #[number]")
• Live Chat: shop.acquisition.com → "Get Help"

📧 For General Questions

• Email: [email protected]
• Response Time: Within 2 business hours for cancellation requests

⚠️ Important Reminders

• ✅ Check your email immediately after ordering to verify all details
• ⚡ Contact support ASAP if you need to make ANY changes
• 🚫 No exceptions can be made once warehouse processing begins
• 📋 Have your order number ready when contacting support

This policy applies to ALL orders and allows us to maintain fast shipping times for all customers.

For complete cancellation, refund, and return policies, visit our FAQ section or contact [email protected]

I Have a Question About Acquisition.com

Quick Answer

Our support team prioritizes helping customers with book orders and shipping issues. For general questions about Acquisition.com, Alex, Leila, or business topics, we've provided direct links to the best resources below.

Support Priority Policy

What We Can Help With Immediately

• ✅ Book orders: Shipping, tracking, delivery issues
• ✅ Purchase problems: Payment, order changes, technical issues
• ✅ Account access: Login problems, order history

What Has Limited Support

• ❌ General business questions: May not receive a response due to team bandwidth
• ❌ Personal advice requests: Better served through our educational resources
• ❌ Non-purchase inquiries: Directed to self-service resources below

Where to Get Your Questions Answered

🎯 Business Scaling & Education

Want to scale your business?

• Check out our workshops - Live and recorded   training events
• Free courses - Self-paced learning modules
• Skool community - Connect with other entrepreneurs

📱 Connect with Alex & Leila

Want to engage directly?

• Follow on social media - Daily content and updates
• Join Mozination - Official community signup
• Comment and engage - Alex and Leila actively respond on their platforms

🎤 Speaking Requests

Want Alex or Leila at your event?

• Submit speaker request - Official booking information
• Review requirements and availability
• Complete the formal request process

💼 Career Opportunities

Interested in joining our team?

• View open positions - Current job listings
• See role requirements and company culture
• Apply directly through our careers portal

Most Common Questions & Answers

About Acquisition.com

What does Acquisition.com do?
We help businesses scale from $3M to $100M+ through education, frameworks, and execution support.

Who are Alex and Leila Hormozi?
Co-founders of Acquisition.com with a portfolio that grew to $250M+ in annual revenue. Authors of bestselling business books.

What's Mozination?
Our community of entrepreneurs and business owners. Join here for free.

Educational Resources

Where can I learn Alex's frameworks?

• Books: $100M Offers, $100M Leads, $100M Money Models
• Free courses
• Workshop events

Do you offer one-on-one coaching?
No - we focus on scalable education through books, courses, and group workshops.

When to Contact Support Directly

✅ Contact Us For:

• Book order issues (shipping, tracking, delivery)
• Payment problems or billing questions
• Technical issues with purchases
• Account access problems
• Specific product questions

❌ Don't Contact Support For:

• General business advice (use our educational resources)
• Personal coaching requests (not available)
• Social media or content questions (engage on social platforms)
• Speaking requests (use official booking form)
• Job inquiries (apply through careers portal)

How to Get the Fastest Help

Self-Service First (Instant)

1. Check our FAQ - Common questions answered
2. Browse educational content - Free learning resources
3. Search social media - Alex often answers questions publicly

Contact Support (For Order Issues Only)

• Email: [email protected]
• Live chat: Available on shop.acquisition.com
• Best for: Purchase-related problems only

Engage on Social (For Everything Else)

• Instagram, YouTube, Twitter - Daily content and Q&A
• Comment on posts - Alex and Leila read and respond
• Join live streams - Real-time interaction opportunities

Our Mission

"To make real business education accessible to everyone"

We're committed to helping entrepreneurs succeed through:

• Quality education over quick fixes
• Proven frameworks from real experience
• Accessible content that anyone can implement
• Community support through Mozination

Still Need Help?

For Book/Order Issues

Contact: [email protected]
Response time: 24-48 hours for purchase-related questions

For Everything Else

Best path: Engage through our educational content and social platforms where you'll get the most comprehensive answers.

"Because it is hard is never an acceptable reason to stop" - Alex Hormozi

Ready to join Mozination? Sign up here and become part of our entrepreneur community! 🗣️

How to Book Alex or Leila for a Speaking Event

Quick Answer

We appreciate your interest in having Alex or Leila speak at your event. While we can't accommodate most requests, we're grateful for the opportunity to be considered! 💸

Speaking requests should be submitted through our official speaking request form. 

Speaking Request Process

Step 1: Submit Official Request

Use the speaking request form: acquisition.com/speaking

Required information typically includes:

• Event name, date, and location
• Audience size and demographics
• Speaking topic/theme requested
• Event budget and compensation structure
• Contact information and event details

Step 2: Allow for Review Time

Response timeline: 2-4 weeks for initial review

High volume: We receive hundreds of speaking requests monthly

Prioritization: We consider alignment with Acquisition.com's mission and audience reach

Step 3: Follow Up Process

If there's a fit: Our team will contact you directly with next steps

If declined: You may not receive a response due to volume

No additional follow-ups: Please submit only one request per event

Important Expectations

Availability Is Extremely Limited

• Alex and Leila's primary focus: Running Acquisition.com and creating educational content
• Speaking engagements: Carefully selected based on strategic fit
• Most requests: Are declined due to scheduling constraints
• No guarantee: Submission doesn't guarantee a response or booking

What Makes a Strong Speaking Request

Event Alignment

• Audience: Entrepreneurs, business owners, or growth-focused professionals
• Size: Typically 500+ attendees for consideration
• Mission fit: Events focused on real business education and growth
• Professional production: Well-organized events with professional management

Logistics Requirements

• Lead time: Minimum 3-6 months advance notice
• Travel: Events should cover all travel and accommodation costs
• Scheduling: Flexible dates increase chances of acceptance
• Technical setup: Professional AV equipment and staging

Alternative Options While You Wait

Free Educational Content

Alex Hormozi's social platforms:

• Follow on social media for daily business insights
• YouTube channel with hundreds of hours of free content
• Podcast appearances across major business shows

Paid Educational Options

Business workshops:

• Check current workshops for available events
• In-person and virtual options available
• Direct access to Alex and Leila's teachings

Join our Mozination Community

Get connected:

• Sign up for Mozination to join the community
• Access to exclusive content and updates
• Network with other entrepreneurs and business owners

Career Opportunities

Interested in working with us?

View open positions at Acquisition.com

• Various roles across marketing, operations, and content
• Work directly with Alex and Leila's team
• Contribute to the mission of making real business education accessible

Contact Information

For Speaking Requests Only

Official form: acquisition.com/speaking

Do not email support directly for speaking requests - please use the form above

For Other Inquiries

Book orders and support: [email protected]

General questions: May not receive responses due to team capacity

Community engagement: Connect through social media platforms

What Happens After Submission

If Your Event Is Selected

• Our team contacts you within 2-4 weeks
• Detailed logistics discussion
• Contract and agreement process
• Event coordination and preparation

If Your Event Is Not Selected

• You likely won't receive a response
• This is due to volume, not a reflection of your event quality
• Consider reapplying for future events with updated information

Important Notes

• One request per event - multiple submissions will not increase your chances
• No phone calls or direct emails - all requests must go through the official form
• Speaking fees and logistics are discussed only with selected events
• Response time varies based on current speaking calendar and priorities

"Because it is hard is never an acceptable reason to stop" - Alex Hormozi

🎯 I'm an Affiliate - What Did I Get?

🎉 CLICK HERE for the Affiliates Leaderboard

🎉 Quick Program Overview

As a registered affiliate for Alex Hormozi's $100M Money Models launch, you received immediate access to professional marketing resources and were eligible for performance-based prizes. 

Here's everything you received and what you may have earned based on your performance.

📚 Immediate Benefits (You Received Just for Signing Up)

👀 Behind-the-Scenes Launch Access

Complete launch transparency included:

• ✅ Real-time play-by-play of launch performance and metrics
• ✅ Exact ads we used and detailed explanations of why they worked
• ✅ Email sequences and campaign strategies with insider analytics
• ✅ Numbers, metrics, and insider data from the entire launch

🖤 Affiliate Black Book - Complete Marketing Arsenal

Ready-to-use promotional materials you received:

📧 Plug & Play Email Templates

• Pre-written emails designed to warm leads and drive conversions
• Proven subject lines and messaging frameworks
• Ready-to-send content for your email list

📱 Social Media Content Package

• Posts with built-in urgency and social proof
• "Steal and post" ready content optimized for engagement
• Social media assets designed for maximum sign-ups

💬 Text/DM Scripts Collection

• Proven scripts that generate "I'm in" replies
• Direct message templates for all social platforms
• Conversation starters optimized for registration conversions

🎥 YouTube Content Outlines

• Pre-loaded video outlines with hooks and clear CTAs
• Ready-to-record content ideas and structured formats
• Content designed for maximum conversion rates

🎯 Bonus Marketing Features

• Prize-driven CTAs baked into every marketing asset
• "You win while they do" messaging approach
• Competitive advantage content over standard promotion materials

🏆 Performance-Based Prizes You May Have Earned

🥉 Level 1: All Affiliates with 10+ Sign-Ups

If you achieved 10+ Live Event Sign-Ups, you automatically received:

🎧 Free Unreleased Audiobook

• ✅ 70 1-Minute Business Tactics audiobook (exclusive content)
• ✅ Additional affiliate engagement content and messaging resources

🎰 Workshop Entry Chance

• ✅ Automatic entry to win 1 of 50 free workshop spots
• ✅ All-day workshop at Acquisition.com HQ with Alex in Las Vegas
• ✅ Workshop attendance completely free if selected

📹 High-Quality Recording Access

• ✅ Professional recording of the entire Vegas workshop day
• ✅ Access to content whether you won the trip or not

🥈 Level 2: Top 50 Affiliates

If you were among the top 50 performers, you earned:

🏢 Guaranteed VIP Workshop Spot

• 🎊 Guaranteed spot at the Full HQ workshop day at Acquisition.com HQ
• 🎊 Live Q&A style session with 100 other top affiliates (lunch included)
• 🎊 Note: Travel and accommodation costs not included

✅ All Level 1 Prizes Included

• Unreleased audiobook, recording access, plus additional benefits

🥇 Level 3: Top 10 Affiliates

If you were among the top 10 performers, you earned:

🔥 One-on-One "Fireside Chat" with Alex

• 🏆 Private podcast-style conversation at Las Vegas HQ
• 🏆 Direct access to ask your most burning business questions
• 🏆 Exclusive access few people ever receive

🍽️ Private Dinner with Alex & Leila

• 🏆 Intimate dinner with you + the other 9 top affiliates
• 🏆 Direct access to both Alex and Leila Hormozi
• 🏆 Network with other top-performing entrepreneurs

🏆 All Previous Prizes Included

• Everything from Level 1 and Level 2 included
• The most comprehensive prize package available

Note: Travel and accommodation costs to Las Vegas not included for any Vegas events.

🎁 What Was Included in Vegas Prizes

✅ Included:

• Workshop/event experience - completely free
• Networking with other top affiliates
• Professional recording access after events
• Meals during official events (dinner, workshop catering)

❌ Not Included:

• Flights to Las Vegas
• Hotel accommodation
• Personal expenses and ground transportation
• Personal meals outside of official events
• Additional Las Vegas activities

🔍 How to Access Your Benefits

📧 Check Your Email for:

• Affiliate Black Book download links
• Behind-the-scenes launch content access
• Prize notifications and instructions
• Workshop/event access credentials

📊 Your Performance Dashboard

• Access your affiliate dashboard at: affiliate.acquisition.com
• View your final referral count and prize tier eligibility
• See leaderboard positioning and performance analytics

🏆 Prize Winner Notifications

• Top performers contacted directly via email
• Winner announcements made during the launch event
• Access instructions sent to qualified affiliates

❓ Questions About Your Affiliate Benefits?

📧 Contact Support

• Email: [email protected]
• Subject Line: "Affiliate Program - [Your Question]"
• Include: Your affiliate registration email and referral count

📋 What to Include When Contacting Support:

1. Your affiliate registration email address
2. Number of referrals you achieved
3. Specific question about benefits or prizes
4. Any missing access materials you should have received

🎉 Thank You for Being an Affiliate!

Your support helped make the $100M Money Models launch a massive success! 

Whether you earned prizes or simply received the valuable marketing resources, you were part of something incredible. 

All affiliate benefits and prize details were final as of the August 16, 2025 live launch event completion.

🔗 Additional Resources

• Full Terms & Conditions: Available in your original affiliate signup materials
• Marketing Resources: Accessible through your affiliate dashboard
• Technical Support: Contact [email protected] for any access issues

Here are the Affiliate Terms & Conditions

Thank you for being part of the #mozination and helping spread valuable business education! 💸

Signed Copies of $100M Money Models

Quick Answer

No, signed copies of $100M Money Models are not currently available for purchase.

Current Availability

At this time, Acquisition.com does not offer signed copies of Alex Hormozi's latest book. We're focused on fulfilling the high demand for standard hardcover copies from our August 16th launch.

What You Can Do Instead

Get Your Copy Now

• Physical hardcover: Available through our official store
• Digital formats: Available on Amazon, Apple Books, and other major platforms

Stay Connected for Future Releases

We appreciate your interest in signed copies and will keep this in mind for future launches.

Sign up for Mozination here → to be first to know about:

• Special book releases
• Limited edition offers
• Exclusive events with Alex

Get More Value

While you're here, don't miss these free resources from Alex:

• Free audiobook: Listen now
• Free course: Start learning
• 90-day Skool trial: Join the community

Need help with something else?Contact our support team: [email protected]

Stay updated: Follow Alex on social media for the latest announcements and business insights.

Where Can I Get the Audiobook/eBook Version?

Quick Answer

Audiobook: If you registered for the FREE live event, you will get access after the Launch Event. Check your event confirmation email for the direct link.

eBook: Within a few weeks of the live launch event, the e-book will be available for purchase on Amazon, Apple Books, Google Books, Kobo, and other major digital retailers. 

📚 Audiobook Access

For Event Registrants

If you registered for Alex Hormozi's $100M Money Models book launch event, you will get FREE access to the audiobook via an email that you will receive after launch.

Where to find it:

1. Check your inbox for your event confirmation email titled "You're registered. (Save this email)"
2. Look for the audiobook link
3. Can't find the email? Search all inboxes for "acquisition.com" or "Alex Hormozi"

For Everyone Else

The audiobook is available for purchase through:

• Amazon/Audible (primary platform)
• Other major audiobook retailers

Note: We only sell physical hardcover copies through the Acquisition.com website—digital versions are sold through third-party platforms.

📱 eBook Access

The $100M Money Models eBook will be available for purchase on:

• Amazon Kindle
• Apple Books
• Google Books
• Kobo
• Draft2Digital
• Other major eBook retailers

When available: Within a few weeks of the live event, August 16, 2025

Find all of Alex's ebooks: [Alex Hormozi's Amazon Author Page]

🎁 Bonus: FREE Course Access

As a valued member of Mozination, you will also get FREE access to the companion course:

• What's included: Additional training materials and frameworks from the book

Still Need Help?

Can't find your confirmation email?

• Check your spam/promotions folder
• Search for emails from "acquisition.com"
• Contact us at [email protected] 

Want the physical book?

• Available at: shop.acquisition.com
• Includes hardcover copies and exclusive bundles

Happy you're part of Mozination! 💪

Can I Buy Alex's New Book in Languages Other Than English?

Quick Answer

$100M Money Models is currently available in English only. 

But don't worry, translated versions in Spanish, Italian, German, and other common languages will be available on Amazon after the launch event on August 16, 2025.

🌍 Current Language Availability

$100M Money Models (New Book)

• Available for Pre-Order Now: English only
• Format: Physical hardcover, audiobook, and eBook
• Where: Acquisition.com (physical), Amazon/Audible (digital)

📅 Coming Soon: Translated Versions

Translated versions of $100M Money Models will become available on Amazon in:

• Spanish (Español)
• Italian (Italiano)
• German (Deutsch)
• Additional common languages

Timeline Expectations

• When: Typically 2-4 weeks after the English launch
• Availability: May vary by language and region
• Where to check: Amazon in your local region

📚 Alex's Other Books (Already Translated)

Currently Available in Multiple Languages

$100M Offers and $100M Leads are already available in various languages on Amazon.

How to find them:

1. Go to Amazon in your region
2. Search for "Alex Hormozi" + your preferred language
3. Browse available translations

Popular language options include:

• Spanish
• German
• Italian
• French
• Portuguese
• And more

🔍 How to Find Translated Versions

Step-by-Step Guide

1. Visit Amazon in your country/region
2. Search for "Alex Hormozi [Your Language]" or "100M Money Models [Your Language]"
3. Check the author page for all available translations
4. Set up notifications to be alerted when new translations become available

Pro Tip Bookmark [Alex Hormozi's Amazon Author Page] and check back regularly for new language releases.

❓ Translation Requests

Can I Request a Specific Language?

While we appreciate translation suggestions, language rights and translation services are not available for purchase or request through our support team.

Translation decisions are made based on market demand and publisher partnerships.

🎯 What You Can Do Now

While Waiting for Translations

• Register for the free live event and claim VIP bonuses here → Register for the free live event (English with potential subtitles) 
• Access the free audiobook if you're registered for the event you'll get the audiobook delivered to your email inbox for free after launch day
• Check out translated versions of Alex's previous books
• Follow Alex on social media for translation announcements

Stay Updated

• Join Mozination: Sign up here
• Follow on social: Alex's social media
• Check Amazon regularly for new language releases

Still Need Help?

Questions about language availability?

• Email us at: [email protected]
• Check our FAQs

Want to stay informed about new releases?

• Join our community
• Follow Alex on social media

¡Gracias por ser parte de Mozination! 

💪Grazie per far parte di Mozination! 

💪Danke, dass du Teil von Mozination bist! 💪

How do I get access to the Mozi Minutes?

Quick Answer

Sign up at acquisition.com/mozi/money/minute - it's completely free and takes 30 seconds. 

You'll start receiving weekly money-making tips straight to your inbox.

What is the Mozi Money Minute?

The Mozi Money Minute is Alex Hormozi's weekly email newsletter designed to make you more money in just one minute of reading.

Here's what you get:

• A one-minute read that if implemented will make you more money
• Every email pays for itself
• Weekly tactics designed to make you cash
• Thoughts that have improved Alex's life
• A reminder to not take yourself too seriously

Real examples from recent Mozi Minutes:

• "Easy 21% Profit Increase For Recurring Businesses" (Annual renewal fee strategy)
• "Proof > Promise" (Using social proof to increase sales)
• "How I trade time for the most money" (Time management tactics)

How to Get Access

Step 1: Visit the Sign-Up Page

Go to acquisition.com/mozi/money/minute

Step 2: Enter Your Information

You'll need to provide:

• Your email address
• Your name
• Your phone number (optional but recommended)

Step 3: Hit Subscribe

That's it! You'll immediately get access and start receiving weekly emails.

What to Expect After Signing Up

✅ Immediate Access: You'll get a confirmation email right away

✅ Weekly Delivery: New Mozi Minutes arrive in your inbox every week

✅ No Cost: The newsletter is completely free

✅ Easy Unsubscribe: Don't like it? Unsubscribe with one click anytime

✅ Archive Access: You can browse previous Mozi Minutes on the website

Important Things to Know

Delivery Details

• Frequency: Weekly emails
• Length: Designed to be read in 1 minute
• Format: Email delivered to your inbox
• Content: Business tactics, money-making strategies, and life insights

Privacy & Communications

By signing up, you're giving consent for Acquisition.com and partners to contact you by:

• Email
• Phone
• Text
• Mail

Note: You can withdraw consent at any time, and your personal information is not sold to other companies.

What If I'm Not Getting Emails?

Check these common issues:

1. Spam/Junk folder - Add [email protected] to your contacts
2. Wrong email address - Make sure you entered it correctly
3. Email provider blocking - Some corporate emails block marketing emails
4. Delivery delay - Sometimes it takes a few hours for the first email

Browse Past Mozi Minutes

You can read previous editions online:

• Visit acquisition.com/mozi/money/minute
• Scroll down to see the archive of all past newsletters
• Click on any title to read the full content

Recent popular editions:

• "Easy 21% Profit Increase For Recurring Businesses"
• "Proof > Promise"
• "How I trade time for the most money"
• "What I'm focused on right now +1 instant money hack"

Frequently Asked Questions

Q: Is the Mozi Money Minute really free?A: Yes, completely free. No hidden costs, no upsells required.

Q: How often will I get emails?A: Weekly. Alex sends one Mozi Money Minute per week.

Q: Can I unsubscribe anytime?A: Absolutely. Every email has an unsubscribe link at the bottom.

Q: Will you sell my information?A: No. Acquisition.com does not sell personal information to other companies.

Q: What if I miss a week?A: You can always read past editions on the website archive.

Q: Can I share these emails?A: Yes! Alex encourages sharing. As he says: "If you share something valuable with someone, they will associate that value with you."

Still Having Issues?

If you're having trouble accessing or receiving the Mozi Money Minute:

1. Check your email settings and ensure marketing emails aren't blocked
2. Contact our support team at [email protected]
3. Include your email address so we can check your subscription status

Why Subscribe?

Alex puts it best: "Every email pays for itself."

The Mozi Money Minute gives you practical, actionable business tactics that have helped Alex build a $200M+ portfolio. In just one minute per week, you get insights that could transform your business.

Ready to start making more money?👉 Sign up now at acquisition.com/mozi/money/minute

The Acquisition.com Support Team

Check out Alex Hormozi on social media!

Not part of Mozination? Join today!

Legal: By submitting your information, you agree to Acquisition.com's Privacy Policy and Terms of Service.

What's a Money Model?

Quick Answer

A Money Model is a series of offers deliberately structured to generate the most cash up front, get the most leads, and get your highest customer lifetime value.

Detailed Explanation

What It Does

In simple terms, a Money Model attracts more customers, gets them to spend more money, faster, over and over again.

It capitalizes on the scientific principles of volume, intensity, latency, and frequency—but weaponized for growing a business.

The Four Essential Parts

A properly designed Money Model includes all four components:

1. Attraction Offers - to get the most leads
2. Upsell Offers - to get more money from customers faster
3. Downsell Offers - to turn a "no" into a "yes" (generating even more sales)
4. Continuity Offers - to keep customers buying again and again

Why All Four Parts Matter

Most businesses struggle because they only use 1 or 2 parts of this framework. The magic happens when you combine all four parts together in the right sequence.

With a properly designed Money Model, your business:

• Attracts the maximum number of customers
• Maximizes profit and cash flow so you can outspend the competition
• Builds stability in volatile markets with recurring revenue

Universal Application

Money Models work for any business, in any industry, of any size. The principles are universally applicable whether you're running a service business, e-commerce store, or SaaS company.

Related Information

Where to Learn More

Alex Hormozi covers Money Models in detail in his book $100M Money Models, which launched on August 16th, 2025.

Free Resources will be Available for those who register for the live event

👉 Claim your free LIVE event pass here

• Free Course: Money Models Training
• Free Audiobook: Money Models Audio
• 90-Day Skool Trial: Available for ongoing community support

Purchase Options

👉 Pre-order your copy of $100M Money Models

Need more help? Contact our support team at [email protected]

Follow Alex Hormozi on social media for more business insights!

How do I know which $100M Book is for me?

TL;DR

Choose based on your biggest business challenge right now:

• Struggling to make sales? → Start with $100M Offers
• Have an offer but need customers? → Get $100M Leads
• Want to maximize revenue from existing customers? → Pre-order $100M Money Models

The Complete Guide

Hey there! 👋

We get this question a lot. 

With three books in the $100M series, it's totally normal to wonder where to start. Here's the thing—Alex designed each book to solve a specific problem that every business faces.

Think of it this way: you need the right offer, the right people, and the right system to make money. Each book tackles one piece of that puzzle.

Start Here: What's Your Biggest Challenge Right Now?

"I can't get people to buy what I'm selling"

→ $100M Offers: How To Make Offers So Good People Feel Stupid Saying No

You need this if:

• People aren't buying your product/service
• You're struggling to charge premium prices
• Your conversion rates are terrible
• You can't figure out what to sell

What you'll get:Alex's proven method to create offers so good, people feel stupid saying no. You'll learn how to charge a lot more than you currently are, the "Unfair" pricing formula, and how to 100x your pricing while getting more people to buy

Real talk: This is usually where most entrepreneurs should start. You can't build a business without something people actually want to buy.

"I have a great offer but no one knows about it"

→ $100M Leads: How to Get Strangers to Want to Buy Your Stuff

You need this if:

• Your offer converts well but you need more traffic
• You're spending too much on ads with poor results
• You don't know how to get leads consistently
• You want to scale your customer acquisition

What you'll get:The exact playbooks Alex uses to generate 20,000+ new leads per day across sixteen different industries using the eight "never-go-hungry" methods

Pro tip: Read $100M Offers first. $100M Leads sits atop the foundation of $100M Offers and assumes you already have a Grand Slam Offer to sell

"I get customers, but want them to spend more money, more often."

-$100M Money Models

You need this if:

• You want existing customers to buy more
• You're looking to increase customer lifetime value
• You want multiple revenue streams from the same customers
• You need a complete monetization system

What you'll get: Alex's crowning achievement—his highest ROI "money models" crystallized into one powerful 'cookbook.' A money model is a series of offers deliberately structured to generate the most cash up front, get the most leads, and get the highest lifetime value. Simply put: a well-designed money model gets more customers, to spend more money, faster, again and again.

These are the offer sequences that are responsible for the vast majority of Alex's material success. Of all the content he's made, this book will teach you the most. He's been working on this in secret for over 4 years.

Reading Order (If You Want All Three)

Option 1: The Logical Sequence

1. $100M Offers (learn what to sell)
2. $100M Leads (learn how to get customers)
3. $100M Money Models (learn how to maximize revenue)

Option 2: The "I Need Results Now" Approach

Start with whichever book solves your most urgent problem. You can always come back to the others.

Note: $100M Money Models launches live on August 16th, 2025 with a free book launch extravaganza. If you register for the live event, you'll get something huge—Alex says it's "better than an NFT but less than a Bitcoin" and every single person who shows up live gets one.

Still Not Sure? Here's a Quick Test

Answer this honestly:

If someone handed you 1,000 qualified leads tomorrow, would you be confident in your ability to convert them into paying customers?

• Yes → You probably need $100M Leads or $100M Money Models
• No → Start with $100M Offers

Bottom Line

Look, here's the truth: all three books work. Alex built a $200M+ portfolio using these exact methods. The question isn't whether they work—it's which problem you need to solve first.

Most entrepreneurs should start with $100M Offers. You can't scale something that doesn't convert in the first place.

But if you already have that figured out and need more customers? Go straight to $100M Leads.

Want to maximize what you're already doing? $100M Money Models is Alex's crowning achievement—4 years in the making and his most comprehensive work yet. Pre-order now for the August 16th live launch event.

Need More Help?

• Free training: Check out Alex's free courses at acquisition.com/training
• Still stuck? Email us at [email protected]
• Join Mozination: Get on our email list at acquisition.com/avatar for free resources and updates

Remember: The best book is the one you actually read and implement. Pick one, dive in, and start applying what you learn. That's how you get results.

You've got this! 💪

The Acquisition.com Support Team

Check out Alex Hormozi on social media!

Disclaimer: Alex and Leila Hormozi's results are not typical and are not a guarantee of your success. Your results will vary depending on education, effort, application, experience, and background.

🧠 ACQ Closer & Advertising Handbooks

🗞️ Overview

We’re officially releasing The ACQ Closer Handbook and The ACQ Advertising Handbook for individual sale to the public.

These handbooks were previously exclusive bonuses during the $100M Money Models VIP pre-order campaign.

Due to ongoing demand we’re making a limited public release available.

💰 Pricing

• 💼 ACQ Closer Handbook – $199

• 📈 ACQ Advertising Handbook – $199

📚 About the Handbooks

🧾 ACQ Closer Handbook

• Contains the exact onboarding, training, schedule, mindset, rules, and sales scripts used at Acquisition.com to scale sales teams fast.

• Built from the same internal materials used to train Acquisition.com closers.

• Previously never released to the public.

• Designed for entrepreneurs, coaches, and sales teams aiming to increase conversions and systemize growth.

📊 ACQ Advertising Handbook

• Features Alex Hormozi’s top 20 ad frameworks that have generated millions in sales across B2C, B2B, SaaS, and service industries.

• Includes scripts, hooks, offers, visuals, and breakdowns of each ad’s success — plus guidance on how to recreate them for your own business.

• If you’re reading this, there’s a good chance a framework from this handbook brought you here.

🛒 Availability

Both handbooks are now available for individual purchase directly through our sales channels.
⚠️ Note: This is a limited public release responding to high customer demand.

💬 FAQ

Q: Were these handbooks always available to the public?
A: No. They were exclusive bonuses during the $100M Money Models VIP campaign. This is the first time they’ve been offered for direct sale.

Q: What’s the price for each handbook?
A: Both the ACQ Closer Handbook and ACQ Advertising Handbook are $199 each.

Q: Can I buy both together?
A: Currently, both are available for individual purchase only. Bundle offers may be announced later.

Q: Who should buy these?
A: Perfect for business owners, sales teams, marketers, and advisors who want to apply Acquisition.com’s proven frameworks to scale revenue and close more deals.

Q: Is this a digital or physical product?
A: The handbooks are physical products.

What Payment Methods Do You Support?

No matter where you are or how you prefer to pay, we've got you covered.

Quick Answer

We support these payment methods:

• All major credit cards (Visa, Mastercard, American Express, Discover)
• Digital wallets (Apple Pay, Google Pay, Amazon Pay)
• PayPal (including international payments)
• Affirm (US only - pay over time starting at 0% interest for up to 36 months - $50 cart minimum)

Credit Cards

What We Accept

• Visa - Accepted virtually everywhere globally
• Mastercard - Works in 210+ countries and territories
• American Express - Accepted at 99% of U.S. merchants who take credit cards
• Discover - Also at 99% of U.S. merchants, plus 185+ countries internationally 

Digital Wallets

Apple Pay

How it works: Store your payment cards in Apple Pay, then during checkout, select your preferred card and authorize with Face ID, Touch ID, or passcode.

What you need:

• iPhone with iOS 8.1+ (basically any iPhone with Face ID or Touch ID except the 5s)
• iPad with Touch ID or Face ID
• Apple Watch Series 1 or later
• Mac with Touch ID

Security: Your actual card numbers aren't stored on your device or Apple's servers. It's tokenized, which is fancy talk for "really secure."

Google Pay (Google Wallet)

How it works: Similar to Apple Pay - store your cards, tap to pay using NFC technology.

What you need:

• Android device with NFC capability
• Google Pay app installed

The deal: Google Wallet has 200-250 million users globally and works with most Android devices. It's basically the Android version of Apple Pay.

Amazon Pay

How it works: Use your existing Amazon account to checkout. No need to re-enter payment info.

Why it's convenient: If you're already an Amazon customer, you can use the same payment methods and shipping addresses you have saved there.

PayPal

What PayPal Offers

• Global reach: Available in 200+ countries/regions with 25 currency support
• Multiple funding sources: Credit cards, debit cards, bank accounts, or PayPal balance
• Buyer protection: PayPal Purchase Protection for eligible transactions
• Currency conversion: Automatic currency conversion when you receive payments in different currencies

International Payments

PayPal can send money to 160+ countries. Perfect if you're ordering from outside the U.S. - no need to worry about currency conversion headaches.

Heads up: International PayPal payments come with a 5% fee plus 4% currency conversion charges. We don't control these fees - that's on PayPal's end.

Affirm - Buy Now, Pay Later (with 0% interest)

NOTE: Affirm is only available to buyers in the US.

Here's The Deal

Affirm lets you split purchases into payments - from 4 interest-free payments every 6 weeks to monthly installments up to 36 months. The best news? Alex decided to provide 0% financing to Mozination, because you're his people, and he wants this offer to be too good to refuse.

Our Affirm Setup

• Terms: 6 weeks to 36 months
• Interest: starting at 0% (Affirm must approve your loan)
• How it works: Get instant approval at checkout, pick your payment plan

Two Main Options

Pay in 4:

• Split your total into 4 interest-free payments
• First payment at checkout or 2 weeks later
• Remaining payments every 2 weeks
• Perfect for smaller purchases

Monthly Payments:

• 6-week to 36-month terms
• Starting at 0% interest (must qualify)
• Monthly payments that fit your budget
• Great for larger purchases

The Fine Print

• Eligibility check required (doesn't affect your credit score)
• Only available to Customers with a Valid US mailing address and phone number
• Starting April 1, 2025, Affirm reports all payment plans to Experian (can help build your credit)

Quick Troubleshooting

"My card was declined"

• Check that your card info is correct
• Make sure you have sufficient funds/credit available
• Some international cards need to be enabled for online purchases
• Try a different payment method

"Apple Pay/Google Pay isn't working"

• Make sure your device supports NFC payments
• Check that your card is properly added to your wallet
• Try using the card directly instead

"PayPal is asking for currency conversion"

That's normal for international transactions. You can choose to use PayPal's conversion rate or your card issuer's rate if available.

International Customers

We accept payments from most countries. Here's what works best:

• PayPal: Works in 200+ markets with 25 currency support
• Credit cards: Visa and Mastercard work virtually everywhere
• Digital wallets: Apple Pay and Google Pay work in most countries where they're available

Currency: All payments are processed in USD, but PayPal and your credit card will handle currency conversion automatically.

Need Help?

Still having payment issues? Hit up our support team at [email protected].

Include this info to get faster help:

• What payment method you tried
• Any error messages you saw
• Your browser and device type
• Whether you're paying from outside the U.S.

Bottom line: We've made it as easy as possible to get Alex's new book. Pick whatever payment method works best for you, your order gets processed the same way regardless of how you pay.

Payment methods subject to availability and processing partner terms

🧠 ACQ AI Tool - Complete Support Guide

🔑 Getting Access to ACQ AI

Here's how you get access:

To access the ACQ AI tool, you must have purchased the ACQ $100M® Bundle that was offered during the $100M Money Models launch as a bonus.

⚠️ Important: 

If you did not purchase the $100M® Bundle, there is currently no other way to get access to the ACQ AI tool. This may change in the future, so be sure to stay tuned for updates!

🚀 How to Access Your ACQ AI Tool

Step 1: Find Your Login

1. Go to unlock.acq.com
2. Your login is the exact email address that was used to purchase your $100M bundle
3. If you are not sure what email you used, pull up your order confirmation emails to verify

Step 2: Troubleshoot Login Issues

❌ Getting "no email found" error?

• Check your order confirmation emails
• Make sure you're using the EXACT email from your purchase

✅ Pro tip: The email must match exactly - no typos, no alternate emails

❌ Getting Login error? Try these things...

• If you are using a VPN, try disconnecting first and then logging back in
• Try using a new browser or a Google Chrome Incognito window
• Try clearing Cache before logging in again
• Try logging in from a new device

⚙️ Managing Your Account

How to Update Your Email Address

Once you're logged in, here's how to change your primary email:

1. Navigate to Account → Click "Manager Account Info"
2. Click "Profile" → Select "Update Profile"
3. Add New Email → Enter your new email address
4. Select as Primary → Choose your new email as the primary address

💡 Bonus: You can also add a phone number in this same section!

Click on Manage Account > Profile > Email Addresses.

🤝 Team Access & Multiple Logins

Single Seat Policy

• ACQ AI currently offers one login per $100M® Bundle purchase
• This supports only one active session at a time
• We don't yet have enterprise plans for team environments

Want to Share Access?

You can share your login credentials with teammates, but remember:

• ❌ Cannot be logged in simultaneously
• ❌ Cannot add team members within ACQ AI
• ✅ Can share login details for alternating use

🔄 Good news: We're working on team enhancements - more updates coming in the future!

🧠 How ACQ AI Actually Works

The Power Behind the Tool

ACQ AI is a custom Large Language Model (LLM) trained specifically on:

• 📚 Alex's proven frameworks
• 🎯 Real business strategies that work
• 💼 Tools and best practices from actual implementations

What Makes It Special

Instead of generic business advice, you get answers exactly like you'd get from working directly with Alex's team. This isn't theoretical - everything in the system comes from real-world, money-making applications.

📊 Usage Limits & Fair Use Policy

Our Approach

• No hard limits on specific volume or time parameters
• Fair use monitoring - we watch for unusual spikes in usage
• Account review process if usage exceeds normal bounds

What Happens If You Go Over?

If we detect usage patterns outside our fair use policy:

1. 🚨 Your account gets flagged for review
2. 📞 Our team reaches out to discuss
3. 💭 Potential account restrictions (rare, but possible)

🔄 Updates & Model Upgrades

Staying Current

• ✅ We keep the model updated with current information
• ✅ No self-selected upgrade options needed
• ✅ Updates happen automatically on our end

Future Enhancements

This may change as we develop new features - we'll keep you posted!

💎 Why This Tool Is Cutting-Edge

This is brand new technology that we're thrilled to offer you. The ACQ AI represents:

• 🎯 Practical application over academic theory
• 💰 Proven money-making strategies
• 🚀 Direct access to Alex's thinking process
• ⚡ Immediate answers to your business questions

🆘 Need More Help?

Since this is a new tool, we're continuously improving the experience.

Have questions not covered here?

• 📧 Contact our support team
• 💡 Check for updates to this guide
• 🔄 Stay tuned for feature announcements

We're excited to see how ACQ AI transforms your business growth! This cutting-edge technology puts Alex's proven frameworks right at your fingertips.

Ready to start? → unlock.acq.com

Overview

If you purchased order protection at checkout and there’s an issue with your delivery (lost, damaged, or stolen), filing a claim is quick and easy. Our protection partner, Corso, handles claims directly to ensure fast resolution.

How to File a Claim

You can file a claim using any of the methods below:

1. File a Claim From Your Confirmation Email (Recommended)

After placing your order, you received a confirmation email that includes a claim link.

Steps:

1. Open your order confirmation email.

2. Click the “File a Claim” link included in the message.

3. Complete the short claim form.

This is the fastest way to start the process.

2. File a Claim From Your Tracking Page

If your order includes tracking (which is included with order protection), you can file a claim directly from your tracking page.

Steps:

1. Click the tracking link for your order.

2. On the tracking page, select the option to file a claim.

3. Submit the required information.

All tracking and order details will already be connected to your claim.

3. Contact Our Support Team

If you’re unable to file a claim using the options above, contact our support team and we’ll help you get taken care of.

Once your claim is submitted, the Corso support team will follow up directly to resolve your issue as quickly as possible.

What Happens Next?

• Corso reviews your claim

• You’ll be contacted if any additional information is needed

• Your replacement or reimbursement is processed according to coverage terms

Need Help?

If you have questions or trouble submitting a claim, reach out to our support team and we’ll be happy to assist.